We collect your email to help us improve our service to you – we will never sell your email address to any other party, and you can opt out at any time using our website or customer services team. Our store assistants are happy to help. scentaddict makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.
What information do we collect?
When you place an Order, we may ask you for certain information and you may submit personal data to scentaddict.com (for example your name, phone number, billing address, shipping address, email address, contact and bank / credit card details).
We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.
This information will be kept securely in accordance with our internal security policy and may be used to:
By making an Order and submitting your data you agree to this use. We will never collect sensitive information about you without your explicit consent.
scentaddict will not send you any marketing communications unless you give us your consent, or unless we have it already.
We may disclose your personal information to any member of The Fragrance Shop group, as defined in section 1162 of the Companies Act 2006. For clarity TFS Stores Limited is the statutory entity that operates The Fragrance Shop. TFS Stores Limited (Company number 06789842) is part of a wider group of companies operating under Cartoon Holdings Limited, (Company number 05964718) both registered in England at Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, M17 1BL ‘The Fragrance Shop Group’.
We will not pass your information on to third parties except where required for the secure payment of your order. These details are not used for marketing communications. Our payments are handled by:
We may send you emails, brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss order details or for market or service research. In addition, we may include leaflets or brochures for complimentary products and services from third parties with our marketing communications or parcels.
We may monitor or record telephone calls to ensure our quality standards are maintained and for fraud prevention purposes.
We may only disclose your personal information to third parties:
In Order to improve our service, scentaddict may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited www.thefragranceshop.co.uk before) is recorded on your hard drive and used by us to improve our website and the products and services available to you.
These cookies are used to monitor your browsing behaviour throughout our product catalogue so that you can receive relevant adverts after leaving our website. No personal information is captured and this is intended to ensure that you see personalised content based on your interaction with our website. We intent to add a feature which will enable you to opt out of these types of cookie if you prefer not to have your advertisements personalised based on your browsing behaviour.
scentaddict ratings & review guidelines
You further agree and warrant that you shall not submit any content:
You agree to indemnify and hold The Fragrance Shop Ltd (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant TFS Stores Limited and their third-party suppliers a, perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
By submitting your email address in connection with your rating and review, you agree that TFS Stores Limited and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
Your chosen scent has been added to your subscription list